Privacy policy

1. Data controller

ROZFLEURS (SARL with share capital of €1,500)
1 rue Montpelliéret, 34000 Montpellier (34), France
SIRET: 942 806 860 00014
Contact: contact@rozfleurs.fr

2. Data collected and purposes

I only collect the data strictly necessary for the following purposes:

DataPurposeLegal basis
Last name, first name, email, phoneOrder processing and confirmationPerformance of the contract
Delivery and billing addressBouquet deliveryPerformance of the contract
Order historyCustomer account management, after-sales servicePerformance of the contract
Email (newsletter opt-in)Sending ROZFLEURS offers and newsConsent
Browsing data (technical cookies)Operation of the cart and customer areaLegitimate interest
Browsing and purchase data (Google Analytics)Audience measurement and purchase-journey analysisConsent

3. Data recipients

Your data is passed to the following processors, strictly within the limits of their functions:

  • Brevo (Sendinblue SA): sending of transactional and marketing emails. Brevo privacy policy
  • Google Ireland Limited: audience measurement via Google Analytics 4, only if you have consented. This service involves a transfer of data to the United States, framed by the European Commission's standard contractual clauses and the Data Privacy Framework. Google privacy policy
  • Hostinger International Ltd (Larnaca, Cyprus): hosting of the site and the data.

No data is sold or transferred to third parties for commercial purposes.

4. Retention period

  • Order data: 10 years (legal accounting obligation)
  • Customer account data: until the account is deleted + 3 years
  • Newsletter data: until unsubscribing
  • Technical cookies: session duration or 13 months maximum
  • Audience-measurement cookies: 13 months

5. Your rights

In accordance with the GDPR (EU Regulation 2016/679) and the French Data Protection Act, you have the following rights:

  • Right of access: obtain a copy of your data
  • Right of rectification: correct inaccurate data
  • Right to erasure: request the deletion of your data
  • Right to object: object to processing on legitimate grounds
  • Right to portability: receive your data in a structured format
  • Right to withdraw your consent: at any time for processing based on consent (newsletter)

To exercise these rights, contact me at: contact@rozfleurs.fr
If you disagree, you can refer the matter to the CNIL (French data-protection authority).

6. Cookies

This site uses strictly necessary cookies, set without consent as they are essential to its operation:

  • Cart session: keeps your selection of items (duration: session)
  • Authentication: keeps you signed in to the customer area (duration: 30 days)

And, only after your consent, audience-measurement cookies:

  • Google Analytics 4 (_ga, _ga_TS37Z960P8): measuring traffic and analysing the purchase journey, to improve the site (duration: 13 months maximum).

No advertising cookies are set. Until you have given your consent, no third-party audience-measurement script is loaded — not merely disabled. You can change or withdraw your choice at any time:

7. Security

Your data is transmitted over an encrypted connection (HTTPS/TLS). Passwords are stored in hashed form (Argon2i) and are never readable, including by me.

Last updated: April 2026

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